Privacy Policy

1. Who We Are

This Privacy Policy is issued by Squeblenphquabl, the operator of the website squeblenphquabl.world (the "Website").

We are the data controller of the personal information collected through this Website. We are committed to protecting your privacy and processing your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What Personal Data We Collect

We may collect and process the following categories of personal data:

• Identity Data: full name as provided in the order or enquiry form.
• Contact Data: email address, telephone number and postal address.
• Communications Data: messages you send us through the order form or by email.
• Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types, operating system and platform, and other technology on the devices you use to access the Website.
• Usage Data: information about how you use our Website, including pages visited and referral sources.
• Cookie Data: preferences and consent choices as managed through our cookie consent tool. See our Cookie Policy for details.

3. How We Collect Your Personal Data

We collect personal data through the following means:

• Direct interactions: when you complete the order or enquiry form on our Website.
• Automated technologies: as you interact with our Website, we may automatically collect Technical and Usage Data using cookies, server logs and similar technologies.
• Third parties: analytics providers (subject to your cookie consent preferences).

4. Legal Bases for Processing

We process your personal data on the following legal bases under UK GDPR:

• Contract performance (Art. 6(1)(b) UK GDPR): to process and fulfil your order or enquiry.
• Legitimate interests (Art. 6(1)(f) UK GDPR): to operate and improve our Website, prevent fraud and ensure security.
• Consent (Art. 6(1)(a) UK GDPR): where you have given explicit consent, for example for optional analytics and marketing cookies or for marketing communications.
• Legal obligation (Art. 6(1)(c) UK GDPR): where required to comply with applicable law.

5. How We Use Your Personal Data

We use your personal data to:

• Process and respond to your order enquiries and requests.
• Communicate with you about your enquiry or order.
• Operate, maintain and improve our Website and services.
• Comply with our legal and regulatory obligations.
• Detect and prevent fraud or other unlawful activities.
• Send you marketing communications where you have provided explicit consent (you may withdraw consent at any time).

6. Data Retention

We retain your personal data only for as long as necessary for the purposes set out in this policy:

• Order and enquiry data: retained for up to 6 years to comply with UK tax and consumer law obligations.
• Technical and usage data: typically retained for up to 26 months, depending on the analytics service used.
• Consent records: retained for as long as required to demonstrate compliance, and for up to 3 years after the consent was recorded.

After the applicable retention period, data is securely deleted or anonymised.

7. Sharing Your Personal Data

We do not sell your personal data. We may share it with:

• Service providers and processors who assist us in operating the Website and fulfilling orders, under data processing agreements requiring them to keep your data confidential and secure.
• Law enforcement or regulatory authorities where required by law or to protect our legal rights.
• Professional advisers (lawyers, accountants, auditors) under duties of confidentiality.

8. International Transfers

Where we transfer personal data outside the United Kingdom, we ensure that appropriate safeguards are in place in accordance with UK GDPR, such as the use of UK International Data Transfer Agreements (IDTAs) or adequacy decisions.

9. Your Rights

Under UK GDPR, you have the following rights in relation to your personal data:

• Right of access: to request a copy of the personal data we hold about you.
• Right to rectification: to request correction of inaccurate or incomplete data.
• Right to erasure: to request deletion of your data in certain circumstances.
• Right to restrict processing: to request that we limit how we use your data.
• Right to data portability: to receive your data in a structured, machine-readable format.
• Right to object: to object to processing based on legitimate interests or for direct marketing purposes.
• Rights related to automated decision-making: not to be subject to solely automated decisions that significantly affect you.
• Right to withdraw consent: at any time, where processing is based on consent, without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at the details in Section 1. We will respond within one calendar month.

10. Data Security

We implement appropriate technical and organisational measures to protect your personal data against accidental loss, unauthorised access, alteration or disclosure. These include encrypted data transmission (HTTPS), access controls and regular security reviews. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

11. Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Helpline: 0303 123 1113 | Website: ico.org.uk

12. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on this page with the date of last revision. We recommend checking this page periodically.